One of the most requested features for Offline Gmail has been the ability to include attachments in messages composed while offline. Starting today, attachments work just the way you would expect them to whether you are online or offline (with the exception that when you’re offline you won’t be able to include inline images). Just add the attachment and send your message.
If you have Offline Gmail enabled, you’ll notice that all your mail now goes through the outbox, regardless of whether you’re online or offline. This allows Gmail to capture all attachments, even if you suddenly get disconnected from network. If you’re online, your mail will quickly be sent along to its destination.
If you haven’t tried offline access yet, visit the Labs tab and follow these instructions to get started:
Now that you can send attachments while offline, we’d love to see pictures of you using Gmail in unusual places while you’re disconnected from the web. Pictures of you using Gmail in an airplane, igloo, or submarine are all welcome. Email your photo to hikingfan@gmail.com and we’ll post the most interesting ones here.
Tags: gmail, Gmail News, gmail tips
Gmail chat status (those green, orange, and red bubbles) indicates if your friends are online or not. But sometimes my buddies appear green when they’re not really “online online” — they just have chat open on their Android phones.
Turn on Green Robot, a new experiment in Gmail Labs, and you’ll see a robot icon next to people who are currently using Android phones. In the case below, Shirley is online with Android, Nicolle R. is using regular Gmail chat, and Chris I. is currently away but also on Android. Slatka is not an angry robot — she’s online with Android but currently busy.

These icons can help you decide whether to tailor your conversation to the type of device that your chat buddy is using. For example, when you know the guy on the other end is using his Android phone, you may decide to send shorter, more concise chat messages.
When your chat buddies log into Gmail, their presence icons will revert to the traditional red, green, and orange status bubbles. In addition, if your chat buddy happens to be logged into both Gmail and Android chat then the traditional Gmail status icons will be shown. Try it out and let us know what you think.
Tags: gmail, Gmail News, gmail tips
Like an increasing number of people these days, I like to stay productive during my flights (even those without wifi access). A long flight is a perfect opportunity to go through everything in my inbox and catch up on older mail. I use Offline Gmail in Gmail Labs to access my mail while disconnected. However, up until now, Offline Gmail heuristically picked which messages get downloaded for offline use. This meant that sometimes not enough mail from my Inbox would be available, but the Chat logs that I certainly didn’t need on the flight would be there.
From now on, once you enable Offline Gmail from the Labs tab under Settings, you can choose which messages get downloaded. On the Offline tab under Settings, you’ll see your current settings and be able to set how much mail you want to download from each of your labels. I chose to download everything in my Inbox and important labels, as well as recent messages from the last month from other labels.

When you hit save, Gmail will synchronize new messages you didn’t have downloaded before and remove the ones you’re not planning to read from your hard drive. You can always change your settings back to keep fewer or more messages later on — fewer messages means Offline Gmail runs faster. Questions or comments? Let us know!
Tags: gmail, Gmail News, gmail tips
Being an avid Google Docs user, I receive a ton of emails with links to documents that my co-workers and friends share with me. From technical design documents at work to my roommate’s expenses spreadsheet, my inbox is full of document links that I need to view as I reply to my mail.
Opening these links in another tab or window is kind of annoying, plus it can be tough to keep the context of the email in mind while viewing the document.
Starting today, you can preview the contents of a Google document, spreadsheet, or presentation right in your Gmail inbox — just like you’ve already been able to do with YouTube videos, Yelp reviews, and Picasa and Flickr albums. Gmail will automatically detect when you receive a document link and display the name and type of doc below the email.

Just click “Show preview” and the contents of the document will display right there — no need to switch back and forth between email response and document.
To enable Google Docs previews, go to the Labs tab under Settings. Let us know what you think and what else you’d like to see while viewing docs in Gmail.
Tags: gmail, Gmail News, gmail tips
When’s the last time you got an email from a stranger asking, “Are you sure you meant to send this to me?” and promptly realized that you didn’t? Sometimes these little mistakes are actually quite painful. Hate mail about your boss to your boss? Personal info to some random guy named Bob instead of Bob the HR rep? Doh!
“Got the wrong Bob?” is a new Labs feature aimed at sparing you this kind of embarrassment. Turn it on from the Labs tab under Gmail Settings, and based on the groups of people you email most often, Gmail will try to identify when you’ve accidentally included the wrong person — before it’s too late.

If you normally email Bob Smith together with Tim and Angela, but this time you added Bob Jones instead, we’ll warn you that it might be a mistake. Note that this only works if you’re emailing more than two people at once.
While we were at it, we also changed the name of “Suggest more recipients” to “Don’t forget Bob” — the two related Labs features just kind of went together better this way.
If you want to test “Got the wrong Bob?” out, try faking a mistake like this:
1) Think of three people you often email together.
2) Compose a message to two of them.
3) Start typing the third member of the group (for help you can use one of the people we suggest in “Don’t forget Bob”), but then auto-complete on the wrong name.
If you have suggestions please let us know. And if “Got the wrong Bob?” happens to save you from making a really bad mistake, we want to hear about that too.
Tags: gmail, Gmail News, gmail tips
A lot of people want to see their labels in order to see which ones have unread messages, but they don’t want a long list of label names cluttering up the left hand side of their inboxes. To help out with this, we’ve made a Gmail Labs feature called “Hide read labels.” Turn it on from the Labs tab under Settings and all your labels without unread messages will be hidden under the “More” menu. Labels with unread messages will automatically show up, unless you’ve explicitly chosen to keep them hidden.
This is particularly handy if you use your inbox as a to-do list where unread messages are the outstanding things you need to take care of. If you use that method along with labels like “Home” and “Project X,” it’s easy to see all your to-dos in context. With this Labs feature on, labels with outstanding to-dos will be bold and have a number next to them; everything else will be hidden in the “11 more” section:
We think this is a nice addition to the new labels navigation bar and hope you like it. Tell us what you think in the Gmail Labs forum.
Tags: gmail, Gmail News, gmail tips
Google Voice helps you manage your communications with a unique phone number that rings all your existing phones, a single voicemail inbox with online access and automated transcription, and lots of handy features like the ability to block spammy calls and easily record personalized greetings for your callers. Think of it as Gmail for your phone calls and text messages (watch this video to learn more). Google Voice is currently available via invitation, which you can request here.
For those of you who already use Google Voice, you’re probably used to receiving voicemail notifications via email. A couple of minutes after someone leaves a voicemail on your Google Voice number, you’ll receive an email showing who called, an automated transcript of the voicemail, and a link to play the message. You can click the link to listen to the message right from your computer.
Previously, clicking “Play message” opened a new page in your browser, but starting today, you can play voicemails right in Gmail. Just turn on the Google Voice player from the Gmail Labs tab under Settings and whenever you get a voicemail notification, the player will appear right below the message itself.

Best of all, your message status will stay synced: messages played from Gmail will appear as read in your Google Voice inbox and won’t be played again when you check new messages via your phone. If you already use Google Voice, try it out and let us know what you think. If you don’t have a Google Voice account yet, sign up for an invitation and we’ll get you one ASAP.
Tags: gmail, Gmail News, gmail tips
Some time ago I bought a netbook. It’s perfect in terms of portability, weight and space usage, but the natural drawback is the size of the screen. It’s so small that sometimes I find it hard to read the subjects of emails in my inbox. It looks something like this:

Now, there are some ways to work around this, like using Google Chrome’s full screen mode, but I wanted a way to do more. So I created a new Gmail Labs feature called “Remove Labels from Subjects” that automatically hides the labels from messages in your inbox, leaving plenty of space for the messages’ subjects.

To turn it on, just go to the Labs tab under Settings and look for the following icon:

Enjoy the new screen real estate and tell us what you think!
Tags: gmail, Gmail News, gmail tips
Our little baby’s all grown up.
We launched Gmail Labs as a forum for delivering useful (and maybe not so useful) features that might not be quite ready for prime time. The idea was always that the most popular and viable Labs features would graduate and be made more readily available to all users…and that some of the less used, less viable ones would disappear forever.
I’m proud to announce that Tasks is in that first bucket — it’s been one of the most popular experimental Gmail features and it’s now the first graduate from Labs.
To access Tasks, starting today you can just click “Tasks” under the “Contacts” link above your chat list (no need to turn it on from the Labs tab anymore).
We’ve been continually improving Tasks since it first launched in Labs. We believe simple and fast is best, so we’ve been working to make Tasks more responsive and get basic interactions working better: we’ve added mobile and gadget views, made improvements to task editing and management, launched in more languages, and integrated with Google Calendar. We’ve also added a printable view for those people compelled to do things away from their computers or mobile devices.
Rest assured there’s more on the way for Tasks— just because we’re graduating from Labs today doesn’t mean we’re done.
We’ve received a lot of positive feedback about Gmail Labs, and we’ve found that testing something in Labs can be a good way to help decide whether it should become a regular part of Gmail. So we decided to extend the same model to Google Calendar. Beginning today, you can add Labs features to your calendar too, such as Free or Busy, which lets you see which of your friends or coworkers are currently in meetings or World Clock, which helps you keep track of different timezones when you schedule meetings. Take a look at the Google Apps blog for more info.
Tags: gmail, Gmail News, gmail tips
We’re always looking for new ways to protect Gmail inboxes from spam and phishing. Last year, we started taking extra steps to protect you from fake eBay and PayPal emails, requiring that any email claiming to come from one of eBay’s or PayPal’s domains actually comes from them. We do that by looking at the “From” header, and when it says “ebay.com” for example, it means it really did come from ebay.com. Anything else is rejected; it won’t even appear in your spam folder because Gmail won’t accept it.
Now, unless you are a regular reader of this blog with a photographic memory, you may not be aware of this extra protection. So, we thought we’d add a little something to remind you. Turn on “Authentication icon for verified senders” from the Labs tab under Settings, and you’ll see a key icon next to verified emails that are super-trustworthy.
“Super-trustworthy” is a technical term I just invented that means: (1) the sender, usually a financial institution, is a target of phishers, (2) all of the sender’s email is authenticated with DKIM, and (3) Gmail rejects any fake messages that claim to come from this sender, but actually don’t.
It’s a bit of work for senders to make their email super-trustworthy, which is why this feature is limited to just eBay and PayPal right now. We hope to add more senders in the future, and when we do, you’ll know because you’ll see the super-trustworthy key icon magically appear by those senders too. Give it a whirl and let us know what you think.
Tags: gmail, Gmail News, gmail tips